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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tramaine Perkins

Tramaine Perkins

June 1, 2026

5  out of  5
rating by Tramaine Perkins
"I cannot recommend Lane enough! He recently helped me bundle insurance for my home and three vehicles, and the entire experience was outstanding from start to finish. Lane took the time to explain all of my options, answered every question I had, and made sure I received the best coverage at a great price. What impressed me most was how easy and stress-free he made the entire process. Everything was handled smoothly over the phone, and I never felt rushed or pressured. His professionalism, knowledge, and genuine willingness to help made me feel completely comfortable and confident in my decisions. It’s rare to find someone who provides this level of customer service these days. If you’re looking for an insurance agent who is honest, responsive, knowledgeable, and truly cares about helping you find the right coverage, I highly recommend Lane. He made what could have been a complicated process simple and enjoyable. Thank you, Lane, for making everything so easy!"
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Patrick Smith

May 30, 2026

5  out of  5
rating by Patrick Smith
"Real helpful and knowledgeable I have my boat travel trailer three vehicles on one classic vehicle, which they took care for me. If I were you, I’d use them."
We responded:
"Thank you for sharing your experience! I'm glad we could assist with all your insurance needs. We appreciate your recommendation and are here to help whenever you need us. Thanks for choosing us!"
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Kacie Smith

May 28, 2026

5  out of  5
rating by Kacie Smith
"Jocelyn Keeton always provides the best and friendliest service when assisting me with my policies and finding me any available discounts as well as answering questions I have. There is always quick responses, too!"
We responded:
"Thank you for your review! I'm happy to hear that Jocelyn has been able to assist you so well with your policies and questions. We're always here if you need anything else!"
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Debra Curl

May 27, 2026

5  out of  5
rating by Debra Curl
"The best insurance company I’ve ever worked with. They have great rates and the staff is awesome! Today I spoke with Cherry and she was phenomenal. They are more than willing to go the extra mile when special circumstances arise."
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Sarah Rogers

May 27, 2026

5  out of  5
rating by Sarah Rogers
"Mark was easy to work with and very helpful!"
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Aly Rupert

May 27, 2026

5  out of  5
rating by Aly Rupert
"Jocelyn Keeton is an exceptional professional who has demonstrated remarkable assistance in managing my insurance policies. Her expertise has enabled me to secure the most favorable rates. I highly recommend her services!!"
We responded:
"Thanks for the review! I'm happy to hear that Jocelyn has been able to assist you so well with your insurance needs. She is a great part of the team, and it's great to know she's helped you find the best rates. We appreciate your recommendation and support!"
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Dot Richmond

May 22, 2026

5  out of  5
rating by Dot Richmond
"Very good experience today with a young man named Mark. I am 88 years old and he came to my house and walked me through the insurance policy and helped me setup my account. I would recommend him to anyone who needs insurance."
We responded:
"Thank you for the review! I'm happy to hear that Mark was able to assist you so well. We strive to make things as easy as possible for everyone, and it's great to know you had a positive experience. We appreciate your recommendation and support!"
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Michael Lay

May 21, 2026

5  out of  5
rating by Michael Lay
"Lane was amazing, easy and smooth process"
We responded:
"Hey, thank you for taking the time to leave us a review! I'm glad to hear that Lane made the process easy and smooth for you. We always aim to provide a great experience. Let us know if we can help with anything else!"
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Joshua Hopson

May 20, 2026

5  out of  5
rating by Joshua Hopson
"Cherry did an awesome job with assisting me in figuring out my billing issue and putting my motorcycle on my policy. Super polite, patient and made the process easy!"
We responded:
"Hey, thank you for taking the time to leave us a review! I'm happy to hear that Cherry was able to assist you with your billing issue and adding your motorcycle to your policy. We strive to make things as easy as possible for our customers. We appreciate your support!"
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Susan Chase

May 20, 2026

5  out of  5
rating by Susan Chase
"Cherry notified me of a raise hike in my payments. When I questioned that, Cherry investigated as to why. A driver was mistakenly omitted. She corrected the error and returned my premium to a lower price. I was very pleased with Cherry's actions. She was kind and friendly. Thank you."
We responded:
"Thank you for the review! I'm happy to hear that Cherry was able to resolve the issue with your payments and provide you with a positive experience. We strive to offer friendly and efficient service to everyone who walks through our doors. We appreciate your support!"
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john Ballantyne

May 20, 2026

5  out of  5
rating by john Ballantyne
"Worked with Matthew. Very professional and prompt. He answered all the questions I had and put together an outstanding insurance package. I have chosen this State Farm office as my insurance agents."
We responded:
"Thank you! I'm happy to hear that Matthew provided professional and prompt service, answering all your questions and putting together a great insurance package. We're grateful to have you choose our office for your insurance needs. If you ever need anything else, feel free to reach out!"
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Randall Rumery

May 18, 2026

5  out of  5
rating by Randall Rumery
"Great transaction from start to finish! Auto plus RV coverage. Cheapest in B-County!"
We responded:
"Thank you! I'm happy you found our coverage options affordable and the transaction smooth. If you have any more insurance needs or questions, feel free to reach out. Thanks for choosing us!"
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Kim Brodie

May 15, 2026

5  out of  5
rating by Kim Brodie
"I dealt with both Layne and Matt and they were super helpful quick response, great prices and genuine courteousness I got from point A to B quickly. They were kind and helpful I appreciate their help and genuine helpfulness Would definitely recommend"
We responded:
"Thank you! I'm happy to hear that Lane and Matt were able to assist you effectively. It's wonderful to know you found our service quick and courteous. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Larry Huffman

May 12, 2026

5  out of  5
rating by Larry Huffman
"Natalie was very on spot when noticed my flood insurance check had not come in. She notified me while I was still in the grace period and was able to get the payment in to FEMA before the deadline. The post office had "lost" the mailing and I had to cancel the check and we paid by credit card. Thanks to Natalie and the crew at State Farm - Alvin for there quick response to an approaching deadline. Chris is leading a very business minded office and his crew are professionals. Much Appreciated!"
We responded:
"Thank you! I'm glad to hear that Natalie and the team were able to assist you promptly with your flood insurance situation. It's great to know that our office's proactive approach made a difference. We appreciate your kind words about our professionalism. If you need anything else, feel free to reach out!"
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Taylor Stuart

May 12, 2026

5  out of  5
rating by Taylor Stuart
"Lauren Williams was awesome to work with. She made the process quick, easy, and helped me find a great policy at a good price. Super responsive and professional. Highly recommend!"
We responded:
"Thank you! I'm glad the process was quick and easy for you, and that you found a policy that suits your needs. If there's anything else you need, just let us know!"
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Ellen Silvas

May 12, 2026

5  out of  5
rating by Ellen Silvas
"I want to extend a huge thank you to my Chris Peters State Farm Insurance office and Natalie Peters my agent! Whether I call with an insurance question, stop by the office to request a copy of my car insurance card, email a question on my flood insurance or other need this awesome team of insurance specialists have my back and my appreciation. Put your mind at ease and call Natalie today."
We responded:
"Thank you so much for your wonderful feedback! I'm happy to hear that Natalie and our team have been able to assist you with your insurance needs. We're always here to help, so feel free to reach out anytime. Thanks for choosing us!"
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Cheryl

May 11, 2026

5  out of  5
rating by Cheryl
"Cherry has always been there when I had a situation"
We responded:
"Thank you! I'm happy to know that Cherry has been there for you when needed. Our team is committed to providing reliable support. Let us know if there's anything else we can assist you with!"
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Billy Miller

May 7, 2026

5  out of  5
rating by Billy Miller
"Mathew does a great job narrowing down what you need."
We responded:
"Thank you for sharing your experience! I'm glad Mathew was able to help you find exactly what you needed. Our team is committed to providing excellent service. If you need anything else, feel free to reach out!"
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Luis Juarez

May 6, 2026

5  out of  5
rating by Luis Juarez
"Cherry was very helpful with my auto insurance changes I needed, will refer to friends and family. She was very patient Thanks again."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Jocelyn was able to assist you with your insurance needs. Her patience and ability to help you communicate effectively while you were at work is truly appreciated. We’re grateful for your recommendation to friends and family. If you need any further assistance, feel free to reach out anytime!"
Profile photo of Gena Cantu

Gena Cantu

May 6, 2026

5  out of  5
rating by Gena Cantu
"Amazing Service from Cherry!! So polite and prompt !! Great customer service!!"
We responded:
"Thank you for sharing this! I'm happy to hear about the fantastic service Cherry provided. Our team is committed to delivering excellent customer service, and it's wonderful to know Cherry made such a positive impact. If there's anything else we can assist you with, feel free to reach out!"
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Harold Horton

May 6, 2026

5  out of  5
rating by Harold Horton
"Cherry was awesome to work with! She was very helpful and attentive in setting up our son’s rental policy as well as updating his vehicle policy to new address. I highly recommend working with Cherry!"
We responded:
"Thank you for sharing your experience! I'm glad Cherry was able to assist with your son's rental and vehicle policies. Your recommendation is greatly appreciated. If there's anything else we can do for you, just let us know!"
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Mike E. Riet

May 6, 2026

5  out of  5
rating by Mike E. Riet
"Miss Peters, helped us find insurance where other agency's couldn't and for great rate, and with bundling our other insurances at State Fram it brought us big saving! Miss Peters was very resourceful, knowledgeable and very pleasant to communicate with."
We responded:
"Thank you for your feedback! I'm glad Miss Peters could assist you with finding the right insurance and bundling options. Her expertise and pleasant communication are indeed great assets to our team. If there's anything else you need, just let us know!"
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tatiana maravilla

May 5, 2026

5  out of  5
rating by tatiana maravilla
"I called today to remove and add a vehicle to my insurance. Sabrinea helped me today and was very excellent. I was never informed what all coverage I had under my vehicles and she explained it all so well. Let me know what was REALLY needed and what was not. She made the process super easy and was very informative of the price difference!"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Cherry was able to assist you promptly and efficiently. I'll make sure to pass along your kind words to her. If you ever need help again, feel free to reach out!"
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Geremy Isaiah

April 30, 2026

5  out of  5
rating by Geremy Isaiah
"Great service, great pricing, honest employees! I was searching for the most affordable minimum liability coverage insurance company as I was a previous Root insurance customer and I was able to save $156 on my 6 month insurance coverage by switching to State Farm. Mark E was amazing!"
We responded:
"Thank you for your review! I'm glad to hear that you found our service and pricing to your satisfaction. It's wonderful that Mark was able to assist you in saving on your insurance coverage. We appreciate your confidence in us and are here to help with any other needs. Let us know if there's anything else we can do for you!"
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Roxann Corona

April 27, 2026

5  out of  5
rating by Roxann Corona
"Natalie Peters is just a breath of fresh air! Very attentive to my needs and helped me with my insurance needs!"